- Terms & Conditions
Terms & Conditions
Welcome to Larena Fashion!
We have set out these terms and conditions to provide you with all the relevant information you need to shop with us. We want to make your shopping experience with us the best we can so if we have missed anything out or you would like clarification, please contact us and we'll get back to you asap.
We try to answer all customer emails within 24 hours, Monday-Friday, excluding bank holidays. If you contact us over the weekend, we'll get back to you on Monday.
By placing an order you are offering to purchase a product. All orders are subject to availability and confirmation of the order price.
When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to such changes. We reserve the right to cancel an order.
Dispatch times may vary according to availability. We try to dispatch all orders within 24 hours. Please note that dispatch times may take longer at busy periods such as Christmas.
Stated delivery times may be subject to delays resulting from postal delays, for which we will not be responsible.
If no one is available at your address to take delivery, where possible Royal Mail postman will leave the parcel in a safe place or with a neighbour, if neither of these options are available a card will be left explaining what the next step is in the delivery process.
Pricing & Availability
We do our best to provide you with accurate descriptions of products.
The price of a Product does not include delivery charges. Our delivery charges are as advised to you during the check-out process, before you confirm your order.
The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately all sizes and measurements and colours may vary depending on computer screen resolutions.
You can only pay for Products using a debit card, credit card or Paypal.
We use third party payment processors to take payments through our website. All payments processors use the latest technology to protect your payment information, which is not released to any outside party including Larena Fashion.
Goods must be returned within 14 days of receipt for a refund; this is in accordance with our returns policy. Your statutory rights are not affected.
We will refund you on the credit card or debit card used by you to pay.
Disclaimer of Liability
We shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials contained on this website.
If you require any further information, please contact firstname.lastname@example.org
Thank you for visiting our website.