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Deliveries & Returns

Delivery & Returns

 

Our delivery charges are:


Royal Mail Tracked 2-3 Working Days - £2.99

(Free When you spend over £50)

 

Royal Mail Tracked 1-2 Working Days - £3.99

 

Europe (5-7 Working Days) - £7.99 + £1.99 per extra item

 

Rest Of The World (7-10 Working Days) - £9.99 + £2.99 per extra item

 

 

Royal Mail Tracked 2-3 Working Days

We dispatch all items via Royal Mail Mon-Fri. We regularly meet the dispatch time but during busy periods, deliveries may take a little longer. You'll receive a dispatch email with tracking number once the item has been dispatched. Items will usually get to you within 2-3 working days after dispatch.

 

If you have not received your items within 10 working days from dispatch, please contact our Customer Services team for help.



Royal Mail Tracked 1-2 Working Days

We will dispatch your order with Royal Mail Tracked 24. Items will usually get to you within 1 working day after dispatch but this can't be guaranteed and may take 1-2 working days.




EUROPE AND REST OF THE WORLD DELIVERY

All orders are sent to you by Royal Mail or sometimes other courier.

Europe Delivery takes approximately 5-7 working days to arrive.

Rest of the World Delivery takes approximately 7-10 days to arrive.



RE-DELIVERY

If the item is not collected from the sorting office after 7 days then Royal Mail sends the item back to us. We will then have to charge the original postage cost again for re-delivery.



RETURNS

Here at Larena Fashion, we hope that you are satisfied with your item(s). If for any reason you want to return your item please return the item to the following address:

Larena Fashion

Flexispace

40-46 ASHTON OLD ROAD

MANCHESTER

M12 6LPUnited Kingdom

 

Please include a note with your name and order number inside. We will make the refund as soon as we receive the return.

 

Our items sell out very quickly so if you would like to have the product in another size or colour, we kindly ask you to place a new order to ensure you will have the item you want. We do not offer exchanges, only refunds.

 

Condition for returning item(s):
You have 14 days from the date of order to return your item(s) back to us. Returned goods will take up to 10 working days to be processed.

All item(s) returned to us must be in its original condition in its original packaging.

If in the rare circumstance you received the item faulty – please contact us at enquiry@larenafashion.co.uk regarding the fault for further details

 

PLEASE NOTE: Returning your parcel to us is your responsibility, therefore we do not refund your postage and packaging costs. Please retain proof of postage when returning items back to us.

If you have any problems with delivery or returns then please email us: enquiry@larenafashion.co.uk